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Do you have a physical store location?

No, currently we do not have a physical store location. However, we are excited to announce that we are planning to open our first store in London by the end of this year. Stay tuned for updates!

What is your return policy?

At BelvioFit, we understand that sometimes items may not meet your expectations. Therefore, we offer a generous 14-day return policy from the date of receipt. Here's what you need to know to initiate a return: Refund Policy

What payment methods are accepted?

We accept all major credit cards and ensure that all transactions are securely processed. If you have any specific payment-related inquiries or encounter any issues during checkout, please don't hesitate to reach out to our customer support team for assistance.

What if my order arrives damaged?

If your order arrives damaged or broken, we understand the inconvenience this may cause. Please notify us within the first 7 days of receiving your order. We will promptly assess the situation and offer you the option of either a full refund or reshipment of the damaged items. Your satisfaction is our priority, and we strive to ensure that you receive your products in perfect condition.

How can I track my order?

Visit our Track My Order page and enter your tracking number. This will provide you with real-time updates on the status of your delivery. We understand the importance of knowing the whereabouts of your order, and we're here to ensure a seamless tracking experience for you. If you encounter any difficulties or have further questions, please don't hesitate to reach out to us.

Do you offer bulk or wholesale discounts?

Yes, we do! Please contact us for more information regarding bulk or wholesale discounts.

Still have questions?

Please don't hesitate to contact us, and we'll be happy to answer any questions that you may have.